Archive for October, 2008

Weekly News Roundup (19 October 2008)

Sunday, October 19th, 2008

My PS3 is on the way back to me. Again. Hopefully this one is fully working. The 2.50 firmware came out too, I don’t know if it fixes the disc read error problem that 2.43 seems to either create or make an existing problem come out. There are early reports that the 2.50 firmware is borked too, but more on that later.

I wrote a mid-week blog on the status of Blu-ray, so some of the news stories that I will cover in this WNR will have been covered by that blog entry already.

CopyrightLet’s start with copyright news. Actually, there weren’t that many, other than the fact that EA continues to disrespect their own customers by sayings that nobody gives a damn about DRM. Other than the thousands and thousands of people who have protested and many more that have deliberately pirates your software as a protest. The Pirate Bay copyright trial is set to start in February 2009, this one should be interesting.

Some of the licensing that Blu-ray hardware requires

Some of the licensing that Blu-ray hardware requires

I’ve talked about the cost of Blu-ray DRM licensing before, and it was interesting to hear Apple CEO Steve Jobs talk about it as one of the reasons why Macs don’t have Blu-ray support yet (more on the Blu-ray no-show in Mac later on). Could the BDA be digging their own grave with their greed over DRM (and other types of) licensing? AACS, BD+, BD-J, Dolby TrueHD, DD+, DTS-HD … the licensing costs do add up, and each disc, player or software sold has to pay licensing fees. Blu-ray hardware prices will come down if unlicensed players start to flood the market, which is what happened with DVDs when the Chinese manufacturers started doing their thing. The BDA has been working quite hard to prevent Chinese firms from making Blu-ray players probably for this very reason, but in these harsh economic times, the extra cost of Blu-ray manufacturing and production may be very hurtful for the fledgling format.

High DefinitionOnto HD news now, as mentioned earlier, the rumours of Blu-ray coming to the Apple Mac and giving Blu-ray a huge boost of confidence proved to be false. Not only that, Steve Jobs actually called it a ‘bag of hurt’. Ouch.

No Blu-ray on Apple Macs ... yet

No Blu-ray on Apple Macs ... yet

Before people accuse Apple being anti Blu-ray, Apple is actually an important member of the BDA and sits on their board of directors. Of course, Apple have their own agenda in regards to iTunes and movie downloads, but Apple is said to have worked closely on the Blu-ray specs, and also had a hand in crafting the HD DVD specs through their involvement in the DVD Forum. But the fact remains that adding Blu-ray to Apple Macs is a costly proposition at the moment, possibly another $300 in hardware and licensing costs alone, not to mention the need to upgrade QuickTime to play Blu-ray movies. Steve Jobs also talked about waiting for Blu-ray to take off before burdening customers with the cost, and that’s true. How many people actually have Blu-ray movies right now? And how many want to watch them on Macs? How many people even watch DVDs on Macs?

And even though Apple’s can’t play Blu-rays, the new MacBooks will now feature accelerated decoding of H.264, one of the major video codecs used by Blu-ray. This should pave the way for eventual Blu-ray support.

DISH 1080p: competition to Blu-ray?

DISH 1080p: competition to Blu-ray?

There’s a lot of competition for Blu-ray these days, despite HD DVD dying. Toshiba still wants to beat Blu-ray, but using upscaled DVD instead (which was their original plan before HD DVD). This article talks about it, but what I found most interesting in the article were the Blu-ray hardware figures for Australia. Apparently, in Australia, only 17% of HDTV owners have Blu-ray players. Out of these, only 7.5% are standalone players, the rest being PS3s (I don’t know if these figures count all PS3 owners as Blu-ray owners, or just the ones that use it to play Blu-ray movies). In other words, only 1.3% of HDTV owners in Australia have Blu-ray standalones. Then there’s DISH Network’s new 1080p service, which early reviews have suggested that it equals Blu-ray in terms of quality. You remember a couple of weeks ago that the BDA threatened to sue companies that used the term “Blu-ray quality” to describe their VOD and subscription services. Maybe those claims weren’t so exaggerated, because in the end, it’s just an issue over bandwidth – 40 Mbps will give you Blu-ray quality video and audio. 

Last week’s Iron Man led surge came to an end, nearly, this week. The Nielsen VideoScan stats for the week after Iron Man showed a 46% drop for Blu-ray sales due to Iron Man sales falling away (DVD sales recorded a smaller, but still significant 17% drop). Predictions are still saying that Blu-ray sales will significantly grow in the next four years, with annual hardware sales set to jump to 40 million if the predictions are true. This means Blu-ray hardware will have to sell 8 times the current figure for this prediction to come true. Easy!

GamingAnd so we come to gaming. A new PS3 (and PSP) firmware was released during the week, version 2.50. When I first posted the news, I warned people to wait before updating as new firmware will usually introduce more problems than it fixes (wait for the eventual .01 incremental updates to fix these problems). I was right, as the 2.50 firmware introduced quiet a few serious problems, such as the B(lack)SOD problem after the firmware update, B/W video playback problem and a few other things. There are probably solutions or work-arounds for most of them, but it’s probably safer to wait for 2.51 which I’m sure will be released soon if the problem identified are serious enough. I must say that Sony’s handling of the PS3 firmware updates haven’t been exactly up to standards that people expect. It’s great that they’re updating the PS3 constantly to add more value, but it’s another if it breaks people’s PS3s because the firmware haven’t been properly tested (and they can’t possibly be, not in the relatively short time-spans between updates).

The new Xbox 360 Experience is coming in November ... if you've got enough space to install it

The new Xbox 360 Experience is coming in November ... if you've got enough space to install it

Speaking of updates, the Xbox 360 is about to have a major one next month, probably the largest since the Xbox 360 launched due to the launch of the new dashboard interface (to compete with PS3 Home, no doubt). The disk space requirements for the new update is quite big, 128 MB or more, and many people just don’t have that much space, especially if they have Core/Arcade versions that don’t come with HDDs. Spotting this potential problem, Microsoft has done the right thing and will give away free memory units and give heavy discounts for HDDs to people that don’t have them. This should help the Xbox 360 build up some momentum for the holiday season, and if the September NPD figures are anything to go by (huge jump in Xbox 360 sales, beating the PS3 quite handsomely), then it could be a good holiday period for the 360 in a year that hasn’t been that great. The full NPD analysis will be posted early next week as usual.

That’s it for this week I think. No, let me check again. Yep, that’s it. No more. All done. Were you expecting more? Were you disappointed? That’s a shame, and I am sorry about it all. Oh well, let’s hope next week’s a bit better.

Blu-ray: The State of Play – October 2008

Wednesday, October 15th, 2008

There has been a lot of stories recently about how well/badly Blu-ray is doing, and I thought a post on it to clarify a few things.

There seems to be a lot of negativity surrounding Blu-ray at the moment, which is strange because Blu-ray has just had it’s best ever week in terms of sales, thanks largely to the release of Iron Man. Before we get to the negativity, let’s have a look at the Blu-ray sale stats from Nielsen VideoScan for the “Iron Man Week”:

Period: Week ending 5th October
Top 20 Sales (by disc volume): 13% of market (87% for DVDs)
All sales (by dollar volume): 15.68% of market (84.32% for DVDs)
Total Sales: $26.84 million

The above figures are impressive because if you’ve been keeping track of the Blu-ray sales stats as I’ve posted them in the forum, then the top 20 sales (by disc volume) averages around 8%, and the all sales (by dollar volume) is around 7%. That’s almost double of what normally happens, and it’s all due to one title (the second most popular title on Blu-ray for that week sold 7 times less than Iron Man). With 13 to 15% of the market, either by disc or dollar volume, that’s pretty impressive for a format that’s really only started to compete about 6 months ago (when Toshiba called it a day on their HD DVD format).

Steve Jobs: No to Blu-ray ... for now

Steve Jobs: No to Blu-ray ... for now

So why the negativity? Well, this last week or two, two pieces of news stories did dampen the enthusiasm a bit for Blu-ray. One was Microsoft saying once again they have no plans to add Blu-ray support. This isn’t a big deal really, because the PS3 is the best console/player for Blu-ray, and the Xbox 360 with add-on drive won’t be able to compete on quality or even price. The second piece of bad news, and this is a big one, is Apple’s Steve Jobs calling Blu-ray a “Bag of Hurt” and wanting nothing to do with it until “things settle down, and waiting until Blu-ray takes off in the marketplace before we burden our customers with the cost of the licensing and the cost of the drives”. The high licensing cost of Blu-ray has always been a weakness of the format, but to hear it from someone like Steve Jobs is something else.

So how is Blu-ray doing actually? If I had to give Blu-ray a report card score, then I think at the moment, it gets a solid C, maybe a C+. Why the pessimism, you ask? Well let’s just go through them.

First of all, while the Nielsen VideoScan figures, for the Iron Man week at least, is looking great, those stats are a bit misleading (aren’t they all!). Note that the top 20 sales figures are denoted in disc volume. This favours Blu-ray slightly because Blu-ray sales fall off quite rapidly after the top 20 items, in fact, or sometimes as in the case of Iron Man week, fall off after the number 1 item (7-to-1 sales ratio between Iron Man and second place Forgetting Sarah Marshall). DVDs, on the other hand, is almost the opposite, with most sales coming from the bottom end of the sales charts due to discounting and the larger catalogue of movies.

And if you then look at the all sales by dollar volume figures, that’s misleading as well. Blu-ray movies are priced higher than DVDs, usually $2 to $3 higher than the premium DVD version (2 disc collection, for example), and up to $10 higher than the budget DVD version (single disc version). And so if you compare dollar volumes, then Blu-ray can sell less discs, but still have the same dollar volume as DVDs. And considering that many older DVD releases are on sale for under $10, and that Blu-ray has no titles in this price range, it further favours Blu-ray.

The best way would be to compare disc volumes only, because that’s the only way we can see if Blu-ray is successfully replacing DVD as the home video format. For whatever reason, these stats are not available, or not published, and so an educated guess (not including the Iron Man week stats, which might be a one-off) would be that if Blu-ray holds about 7% of the home video market by dollar volume, then it would translate to perhaps about 5% to 6% by disc volume. That’s not too bad, but for a format that has been the sole HD disc format for 6 months already, the gains, if any, are small to say the least.

DISH 1080p: competition to Blu-ray?

DISH 1080p: competition to Blu-ray?

But while Blu-ray has no HD disc format competitors, it does have competition in general, and not just from DVDs. High definition downloads and subscription television are becoming more widely available. While normally A/V quality from these services cannot be compared to Blu-ray, a recent review of DISH’s 1080p service did say they the differences were small. And of course, downloads have the convenience of not having to have a physical disc collection, which while being attractive to many people (me included), does not have the convenience of a digital media collection (and full quality Blu-ray managed copy is nowhere in sight). A VOD type service would be allow for greater access to a larger collection for many people, and traditional non-interactive cable services with 1080p would be cheaper than building a large collection, especially if you only watch movies once.

Then we have DVD upscalers, which can already do a decent job of getting faux HD to your HD panel, and Toshiba’s innovative work on improving upscalers even more so with new techniques. In other words, competition is plenty and one gets the sense that Blu-ray doesn’t have a whole lot of time before it has to establish itself as *the* format for HD. Recent figures in Australia showed that only 17% of HDTV owners had Blu-ray players. The heavy reliance on the PS3 as a Blu-ray player is also shown in these figures, with only 7.5% of Blu-ray players being standalone types (the rest are all PS3s).

And the economic problems don’t help, of course.

But it’s not all doom and gloom. The holiday shopping season is just around the corner, Blu-ray hardware prices are falling already in anticipation, hit titles such as The Dark Knight and WALL-E are coming soon as well, so Blu-ray might just have a holiday season to remember. The timing may not be great, but Blu-ray needs to do well in the next few months and if it can, then its future will be safe.

Weekly News Roundup (12 October 2008)

Sunday, October 12th, 2008

So I sent my PS3 back for repairs on Wednesday. I had to do it because the wireless controller/remote drop-out problem was driving me nuts. My old PS3 didn’t have this issue, so I’m hoping the next PS3 I get won’t have it either. Microsoft’s 6 day turn-around for my Xbox 360 repair is starting to look pretty good, especially considering that I got my own 360 back and not somebody else’s slightly broken, but refurbished, PS3. The news items are a bit light this week, no doubt the focus is still on the economic meltdown that is happening around the world.

And despite the economic uncertainty, I bought myself a new monitor this week, a 24″ entry level model from Dell. It’s not the best monitor, the 16:9 ratio is a bit weird compared to other monitors (as is the only 1080 line resolution), but it does have HDMI, is perfect for connecting 1080p devices such as PS3s and Xbox 360s, and of course, there’s the price. I only paid $USD 160 for it (current price is $399) due to a stuff up on Dell’s part, and for that money, I can’t complain too much about the monitor’s deficiencies (of which there are a few, but nothing that I can’t live with, even at the regular pricing of $399). Bargain hunting is now a small hobby of mine, and it feels great to pick one up.

CopyrightAnyway, ket’s start with copyright news. The RealDVD vs MPAA case continues, and I wrote what I thought about it in a blog entry mid-week. I wrote my piece after the Judge in the case temporarily suspended sales of RealDVD, pending the outcome of the case perhaps. My opinion was that the case is more about the MPAA (and its members) trying to protect their own future marketing ideas on Managed Copy, and getting peeved because Real Networks beat them to the punch. I also went through the legal arguments about the legality of RealDVD, and I really can’t see why it is illegal at all. 

Wal-Mart will have to keep on paying for their mistake of choosing to use DRM

Wal-Mart will have to keep on paying for their mistake of choosing to use DRM

And shortly after I wrote my piece, an article with similar opinions emerged from the Electronic Frontier Foundation, in which they also said that Hollywood’s hate for RealDVD is not due to piracy. I just hope the Judge in the case sees this point of view too, because I think it’s very important that Real Networks win this case. If DRM is really just to protect your licensing cash cow, then that’s more reason to kill it off ASAP.

Wal-Mart’s DRM fiasco, the latest of many, is taking a turn for the predictable. Wal-Mart has backed down and now will ensure their DRM authentication servers are kept online so that people’s DRM-infested files will remain working, no doubt after legal advice from their lawyers. The disadvantages of online based DRM is shown quite clearly here, because it’s not just the consumer that suffers from DRM infection, but the content sellers are obligated to maintain legacy DRM servers forever at a huge cost in the long run (and will have to continue paying license fees for it too, which I gather was the whole point behind DRM in the first place).

High DefinitionOnto HD news, I found this really interesting article on the process and cost of Blu-ray replication and licensing. What with various licensing fees for the A/V technology involved, the higher cost of replication, the AACS licensing fees, producing Blu-ray discs in small quantities such as 1,000 units could cost up to $14 (for BD-50 discs). This goes down to a much smaller figure for larger quantities, only $2.75, and so you start to wonder why Blu-ray movies cost so much more than their DVD counterparts. One thing is clear though, Blu-ray’s mandatory requirement for AACS (compared to DVD’s CSS and HD DVD’s AACS being optional), plus the higher manufacturing costs, means that Blu-ray is not friendly for independent producers, who will most likely have to rely on DVD even if they shoot their stuff in HD.

The higher cost of Blu-ray is forcing NetFlix to raise their monthly rental fees, but only by a single dollar. But in the current climate, every dollar counts I suppose. And Blu-ray discs could get even more expensive, although with much more storage space, if Sanyo’s 100 GB Blu-ray disc ever makes it to full production.

Iron Man Blu-ray is breaking all records

Iron Man Blu-ray is breaking all records

But cost of otherwise, last week was Blu-ray’s best week since launch, thanks altogether to the movie Iron Man. According to Nielsen VideoScan figures which I have posted here, Blu-ray sales shot up 145% compared to last week thanks to Iron Man, which out-sold the next most popular title on Blu-ray for the week by a ratio of 7 to 1. Blu-ray’s sales ratio to DVD was at a record high 15%, double that of normal weeks. The actual numbers for discs sold is a bit more sober in comparison though. Iron Man on DVD sold 7.2 million copies, while the Blu-ray version sold 500,000 – that’s a ratio of about 7%. This is an improvement compared to when HD DVD was still in the game, and I remember the disc volume ratio being closer to 3% back then. But Iron Man being only a single title, and one that propelled Blu-ray to a record week at that, so the average ratio may be closer to 4 or 5%. The Dark Knight already promises to beat Iron Man’s record, if the Amazon sales charts are anything to go by.

The Australian dollar crashing won't help Blu-ray sales

The Australian dollar crashing won't help Blu-ray sales

Not going too well though is Blu-ray sales in Australia. Australia is actually one of the few countries outside of the US and Japan to fully embrace Blu-ray hardware thanks to the PS3’s popularity and relatively low hardware prices (due to our proximity to Asia). But due to high movie prices (at one point, the retail pricing of Blu-ray movies were at $USD 50), importing movies from the US and even UK has been a cheaper way to get into Blu-ray. Not so anymore, after the Aussie dollar crashed this week, and with shipping, getting movies from the US is up from an average of $AUD 23 to now basically the same as local pricing ($AUD 40). A couple of months ago I even imported some Blu-ray movies from the US for sale here in Australia (on eBay), but that looks quite a silly thing to do now. If discussions on this issue in this Australian forum is anything to go by, Blu-ray imports will significantly drop in the foreseeable future. (But as someone who’s income in mainly in US dollars, it’s a good time for me!)

GamingAnd finally in gaming, it’s another week so we had yet another story on Blu-ray coming to the Xbox 360, and yet another denial from Microsoft about it. I promised several months ago in the forum that I would never post another Blu-ray coming to Xbox 360 story, after the last ten I’ve posted have all turned out to be completely rubbish, just like this recent one.

This pic of an Xbox 360 Blu-ray player is as fake as the rumours about it

This pic of an Xbox 360 Blu-ray player is as fake as the rumours about it

But this time I really believe it could be true, and once again, I was fooled. I once again question why people need to make up these stories, perhaps because PS3 fanboys would love the Xbox 360 to get Blu-ray to prove that Sony’s decision to include it was justified (that’s debatable because Blu-ray’s added cost and development time may cause the PS3 to lose the curr-gen console war, or at least not win it as dramatically as the PS2 did last-gen). The Xbox 360 has 11 million users in the US alone, so getting it to support Blu-ray would definitely be a major coup for Sony (but why would Microsoft want that?). I just can’t see it happening though, not until we see a sexier, quieter Xbox 360, because at this moment if the Xbox 360 gets Blu-ray, you only have to compare it to Sony’s effort and there is only one winner – the PS3. Why would Microsoft want to make this comparison anyway, unless they are coming out with a piece of kit that’s better suited to home theatre usage as the PS3. And then there’s the fact that the PS3 uses Blu-ray for games, and the Xbox 360 cannot, so that’s another point of comparison which the Redmond firm does not want. And with Blu-ray’s popularity not exactly making headlines (not the good kind anyway), it feels like Blu-ray needs the 360 more than the 360 needs it. So will Blu-ray come to the Xbox 360? I think it’s wishful thinking on part of many at the moment, but then again, wishful thinking has a way of becoming reality if enough people wish for it.

Okay, that’s all I’ve got this week. See you next week.

MPAA vs Real Networks – Is RealDVD illegal?

Thursday, October 9th, 2008

By now, you should have heard about the MPAA’s lawsuit against Real Networks’ RealDVD software. To refresh, RealDVD is a DVD copying software from Real Networks. Unlike the many “illegal” DVD rippers around, RealDVD does not actually decrypt the CSS copy protection scheme on DVDs, and it even adds it’s own layer of DRM on top of that. The DVD files (with CSS encryption) are copied over to your hard-drive, and then with Real’s DRM, you are then limited to playback the copied files using Real’s DVD player software and only on the hard-drive that it was originally copied to (even if you clone the drive, or replace one drive in a RAID mirror array, the files will stop working).

Real Networks vs MPAA - the two parties involved (so far)

Real Networks vs MPAA - the two parties involved (so far)

In other words, CSS is not broken, and no attempts are made to break it. The additional DRM means that copied files cannot be shared even with your other computer, let alone friends and sharing online. You could use RealDVD to copy the DVD to a portable hard-drive, which then can be shared between computers, but you would also need to buy a license for the RealDVD player software on each computer that you wish to watch the copied movie on. The only possible route to piracy is if you rent and copy, as the original disc is not required to be present after the initial copy process. Similarly, you can borrow discs from friends and copy them to your hard-drive. Whether RealDVD has some kind of measure to stop this kind of casual piracy, I’m not too sure about (since the software is no longer available due to legal action). And I think in the end, it is this functionality which has the MPAA all worked up.

So the MPAA has sued Real Networks, an injunction is now in place to prevent RealDVD from being sold, and it doesn’t look good for Real Networks. But the question is “Is RealDVD illegal?”

The DVD CCA is responsible for licensing CSS

The DVD CCA is responsible for licensing CSS

The US DMCA legislation prevents circumvention of copy protection schemes such as CSS used on DVDs, regardless of whether the scheme is strong or not. In CSS’s case, it is not very strong at all, and any modern computer can crack the encryption in a matter of seconds/minutes through brute force methods. But despite that, breaking CSS is illegal in the US. However, RealDVD does not break CSS – in fact, it does not interact with CSS at all during the copy process, and only decodes it during playback like any other DVD player. The copied files are still encrypted, so CSS’s functionality remains intact. If what RealDVD does is considered ‘circumvention’, then you might say Windows Explorer’s Copy/Paste function is also ‘circumvention’, and file copying in general would be outlawed by the DMCA, which it obviously isn’t.

As for CSS, there is also a licensing agreement that goes with it. So instead of going after the copier component of RealDVD, the MPAA could go after RealDVD’s player component, which allows playback of CSS encrypted content without the original disc. You might remember sometime ago there was a court case involving a company called

Kaleisescape offers a similar system to RealDVD, but in hardware

Kaleisescape offers a similar system to RealDVD, but in hardware

Kaleidescape produces a hardware system that is similar to RealDVD, where DVDs are copied to a central server (with CSS intact), and the hardware player decrypts CSS encrypted movies from the hard-drive just as if it were from the original disc. The DVD CCA (the group behind CSS licensing) sued Kaleidescape and lost the case in court. An appeal is in progress as far as I know, but the current court ruling seems to favour RealDVD’s stance. Besides, it should be the DVD CCA launching the legal battle, not the MPAA.

RealDVD also adds its own layer of DRM protection, to prevent further file sharing (Kaleidescape’s system is encapsulated in hardware, so it has its own natural layer of DRM, but nothing on the same level of RealDVD). This should prove to the court that RealDVD is concerned about piracy as much as the MPAA. Because let’s face it, it takes all of two seconds to find an free DVD ripper software and once ripped, the files can be shared in any way you wish, so the DRM that RealDVD adds actually makes DVD copy protection stronger. It certainly doesn’t make it any weaker than it is, which is hardly possibly due to the weak encryption.

Managed Copy is here already, sort of, as "Digital Copy" on DVDs and Blu-ray movies

Managed Copy is here already, sort of, as "Digital Copy" on DVDs and Blu-ray movies

But what I feel is a very important issue in this case is the restriction of trade. The MPAA and movie studios have sounded out disc-less home theatre systems, and their own version of Managed Copy, which is still being planned for DVD (by Toshiba, the DVD Forum) and for Blu-ray (by the BDA, AACS LA). A Managed Copy system would be very similar to what RealDVD can do, and casual piracy would be hard to prevent. The studios have even said that the cost of casual piracy will be added to the cost of the package if MC is every introduced. So the only different between the MPAA’s solution to a disc-less HT is that the MPAA members would profit from such a venture, whereas Real’s solution means only Real profits. And I think this is why the MPAA is so worked up – Real is stealing their thunder and they don’t like it. The MPAA and studios have nobody to blame but themselves for this, because they’ve stalled on MC time and time again (despite heavy industry pressure from Microsoft, Intel, HP …), and MC is still a long way away from being a reality. If Real (and Kaleidescape) is smart enough to see the potential and make it a reality, then the MPAA really has no right to object, especially if no existing license agreement or law has been broken.

But I’m sure the MPAA won’t make this above argument, and instead, will concentrate on the point that RealDVD allows for casual piracy, and therefore, it must be illegal. Then again, casual piracy is also being enabled by devices such as VCR or DVD recorders, blank media, computers, even the concept of rentals, so where should one stop?

Suffice to say that a win for Real Networks would be to the benefit of consumers and the IT/CE industry in large, even if it is at the expense of movie studios. Instead of going to court, the MPAA and its members should be doing their best to produce an official alternative to RealDVD, a proper Managed Copy system that’s officially supported (and loss of revenue priced in). Discs are on their way out, and if the MPAA don’t realise this or don’t want to, then companies like Real should be free to satisfy consumer demands.

My PS3 just broke – Redux Part 2

Wednesday, October 8th, 2008

As posted earlier, I was waiting for my wireless controller/remote problem to occur once more before calling Sony tech support, just to give the PS3 one more chance to not malfunction, but it happened again last night (that’s twice already that is has occured just after starting the console, plus the few times that it happened during usage). So I called Sony tech support, and it seems the only way to go forward is to bring the console back in for service.

It’s unfortunate, and although it’s not a huge problem like not being able to use any discs, I cannot accept a refurbished PS3 that is not fully functioning. Apart from the disc drive problem, my previous PS3 worked perfectly and didn’t have a single wireless drop-out in the 9 months I’ve had it, and I want something like that back. And I could understand if the wireless drops out and I was able to re-connect, but with my problem, the only solution is to actually restart the machine … no amount of re-connecting will get the PS3 to see any wireless controllers/remotes, and I’m sure restarting the PS3 all the time can’t be good for its lone term health. I have only one and a half month left on my warranty, so it’s a no brainer whether I get it serviced now or wait until the problem becomes something more serious.

I will keep you updated on the progress.