If you have broadband internet service you may obtain the firmware update over the internet using the Ethernet port on the back of your HD DVD Player. There are instructions for configuring the Ethernet port on pages 44-45 of the owner's manual. Page 57 of the owner's manual describes how to download the firmware update. Here is an overview of the process:
- Please configure the Ethernet port. You may need to turn on DHCP and DNS. Page 45 of the user manual explains how to do this.
- After you have configured the Ethernet port, follow the directions on page 57 to check for a firmware update.
- If a firmware update is available for your player, it will take about 30 minutes to download and install.
- PLEASE DO NOT TURN OFF THE POWER TO YOUR PLAYER during the update process. Doing so could cause the player to malfunction.
- If no firmware update is available, the player will quickly exit the update process.
- Please refer to your owner's manual for additional details.
If you do not have an Ethernet-based broadband connection for your player or prefer not to use one, you may contact Toshiba Customer Solutions and request that a firmware update disc be sent by mail.
- You can update the firmware using this update disc by following the instructions provided with the disc.
- PLEASE DO NOT TURN OFF THE POWER TO YOUR PLAYER during the update process. Doing so could cause the player to malfunction.
Please note that if you sent Toshiba the Firmware Update Request card included with your player, you will receive an update disc by mail from Toshiba as soon as it becomes available.
What exactly does this firmware update do?
- This update adds some new features (extended support for Dolby True HD® and some network connectivity features). It also addresses some problems Toshiba has identified with HDMI/DVI connectivity and disc playback.
- Support for Dolby True HD is extended from two channels to 5.1, which will be available in full resolution on the HDMI and analog 5.1 outputs and down-mixed to a DTS bit stream on the SPDIF output.
- To help support anticipated future content from HD DVD disc publishers, support is added to accept or deny "cookies" (similar to internet browser cookies) and to specify the bandwidth available from the user's internet service
- The firmware update addresses and improves HDMI and DVI connectivity. If you still experience problems, try disconnecting and reconnecting the HDMI cable. Make sure your display input is set to HDMI (or DVI). If your display has more than one HDMI/DVI input, make sure that all connected HDMI/DVI source devices are powered on (even if not in use). If none of these solve the problem, please turn off the TV and the HD DVD player. Check all connections. Disconnect and reconnect the HDMI cable. Turn on the TV first and then turn on the HD DVD player. Should you continue to experience problems, please contact Toshiba Customer Solutions at (800) 319-6684.
-jmet
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